Return Policy

Ready-to-Wear Garments

We accept return requests for eligible ready-to-wear garments within 3 consecutive days of delivery.

To be eligible for a return, the item must be:

• Unworn, unused, and unwashed.

• In its original condition, with all original tags attached.

• Returned with its original packaging, where applicable.

• Accompanied by proof of purchase.

To request a return, please email contact@anyabaghdassarian.com within 3 days of receiving your order. Please wait for return approval and instructions before sending the item back.

Once your return request is approved, the item must be dispatched within 3 days. Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service, as the customer remains responsible for the item until it has been delivered to us.

All returned garments are subject to inspection. We will notify you of the outcome within approximately 2–3 business days of receiving the return. Items that do not meet the return conditions may be refused and sent back at the customer's expense.

Art Prints

Art prints are produced and fulfilled through our print-on-demand partner. As each print is made specifically for your order, we do not accept returns or exchanges for changes of mind, incorrect size selections, or colour preferences.

If your print arrives damaged, defective, or misprinted, please contact contact@anyabaghdassarian.com within 30 days of delivery, including your order number and clear photographs of the issue.

For shipments that have not arrived, please contact us within 30 days of the estimated delivery date. We will investigate the matter with our fulfillment partner.

Where a production or fulfillment error is confirmed, an appropriate replacement or refund will be arranged.

Contact

For all return-related enquiries, please contact:

contact@anyabaghdassarian.com

Refund Policy

Garments

Once an approved return has been received and inspected, we will notify you whether your refund has been accepted.

If approved, the refund will be issued to the original payment method. Please allow approximately 2–3 business days for inspection after receipt. Once processed, the time it takes for the refund to appear in your account will depend on your bank or payment provider.

Original shipping costs are non-refundable.

If a returned item does not meet the conditions outlined in our Return Policy, the refund may be declined. In this case, the item will be shipped back to the customer at their expense.

Art Prints

Art prints are made to order through Printful. Refunds or replacements are not offered for changes of mind or incorrect size or colour selections.

If a print is confirmed to have arrived damaged, defective, or misprinted due to a production or fulfillment error, an appropriate replacement or refund will be arranged.

If a shipment is confirmed lost following an investigation with our fulfillment partner, an appropriate resolution will be arranged.

General

Nothing in this policy limits any consumer rights that cannot legally be excluded.